Bloomington, Indiana – The City of Bloomington has earned national recognition for its work to close the digital divide, being named a 2025 Digital Inclusion Trailblazer by the National Digital Inclusion Alliance. The designation highlights Bloomington’s sustained efforts to ensure residents have access to affordable high-speed internet, devices, and the digital skills needed to fully participate in modern life.
Digital inclusion has become a critical issue as more services, education, and employment opportunities move online. City leaders say reliable internet access and digital literacy are no longer optional, but essential tools for everyday living. Bloomington’s approach focuses on building long-term systems that support residents of all ages and backgrounds, particularly those who have historically faced barriers to connectivity.
“Creating an equitable community means ensuring every resident has the tools and access they need to succeed, including in the digital realm,” said Mayor Kerry Thomson. “From helping children access remote learning to supporting job seekers and ensuring older adults stay connected, these efforts touch every aspect of our community’s well-being. We are incredibly grateful for the partnerships and community support that have been vital to this progress and make this work possible. This recognition from NDIA affirms we’re on the right path.”
Bloomington is one of 59 communities across the country selected as Digital Inclusion Trailblazers for 2025. The designation places the city among local governments that are developing practical models for digital equity that other communities can learn from and adapt.
NDIA leaders emphasized that digital equity cannot be achieved by community groups working alone. “Nonprofits, libraries, churches, and other community organizations can’t reach digital equity on their own. For everyone to thrive in today’s digital world, we need all hands on deck,” said Angela Siefer, NDIA executive director. “NDIA’s Digital Inclusion Trailblazer program exemplifies the key role of local governments in building digital opportunities for all of their residents.”
Bloomington’s recognition is rooted in a series of targeted initiatives designed to understand and address local needs. The city conducted the first Digital Equity Survey and Strategic Plan in the state, giving officials and partners a clear picture of where gaps exist and how resources can be most effectively deployed. The data-driven approach has guided decisions on funding, partnerships, and staffing.
Another key component has been the creation of a Digital Equity Grants Fund, which supports local nonprofit organizations working directly with residents. These partners help provide devices, training, and personalized support, extending the city’s reach into neighborhoods and populations that may otherwise be difficult to serve.
The city has also invested in dedicated digital equity staffing within its Information and Technology Services Department. Officials say this ensures digital inclusion remains a priority across departments and initiatives, rather than a one-time project. In addition, Bloomington has developed a Digital Equity Plan in partnership with Meridiam, focused on making broadband access widespread and affordable throughout the city.
The Digital Inclusion Trailblazer program identifies seven categories of best practices, ranging from planning and partnerships to funding and community engagement. Each applicant’s materials are reviewed for accuracy and evaluated for their impact before being added to an interactive map and searchable database on NDIA’s website. By sharing these resources openly, NDIA encourages collaboration and helps communities learn from one another.
Bloomington officials say the recognition reflects ongoing work rather than a finished goal. Digital needs continue to evolve, and the city plans to adapt its strategies as technology changes and new challenges emerge. Leaders hope the Trailblazer designation will not only validate current efforts but also attract additional partnerships and support.
The National Digital Inclusion Alliance works with more than 2,000 affiliates nationwide to promote equitable access to broadband, devices, digital skills training, and technical support. By naming Bloomington a Trailblazer, NDIA is signaling that the city’s approach offers a strong example of how local governments can help ensure no resident is left behind in an increasingly digital world.
