Indianapolis, Indiana – The office of Indiana Secretary of State Diego Morales has been nationally recognized for its innovative approach to notary education, following the launch of a modernized Notary Education Learning Management System (LMS) designed to enhance training, compliance, and service for more than 50,000 notaries across the state. The initiative recently received the 2025 Best Application Serving the Public at the State Level award from Government Technology, a leading organization focused on technological innovation in government.
The award highlights Indiana’s leadership in leveraging technology to improve government efficiency and citizen engagement. According to the recognition committee, the LMS stood out for its accessibility, cost-effectiveness, and forward-looking integration of cutting-edge technologies, including artificial intelligence. The platform represents a significant step toward improving notary training while laying the groundwork for future licensing and credentialing programs within the Secretary of State’s Office.
“This new learning management system reflects our commitment to innovation and service excellence. Notaries are vital to commerce and public trust in Indiana, and this platform ensures they have the tools and training to serve Hoosiers confidently and effectively. By leveraging cutting-edge technology and reducing administrative costs, we are modernizing notary education today while preparing for the needs of tomorrow,” said Diego Morales, Indiana Secretary of State.
The LMS is designed to streamline the notary education process, consolidating previously fragmented systems into a single, intuitive platform. Users now benefit from AI-powered training modules, enhanced accessibility compliance, and an overall reduction in administrative overhead. By making the process more efficient and user-friendly, the system ensures notaries receive consistent, high-quality training that aligns with state requirements and legal standards.
Morales’ office emphasized that the new platform embodies the guiding principles of being Innovative, Efficient, and Responsive. These pillars drive the Secretary of State’s commitment to modernizing state services, delivering secure and reliable solutions, and empowering public servants to perform their roles with confidence. Notaries, who play a critical role in authenticating legal documents and supporting business transactions, are now better equipped to navigate their responsibilities thanks to the LMS.
The recognition from Government Technology is a testament to Indiana’s commitment to using technology to serve the public. The award evaluation process included input from industry experts, government leaders, and business representatives, underlining the LMS’s effectiveness in improving public services and enhancing citizen engagement. The recognition further positions Indiana as a model for other states seeking to implement innovative, technology-driven approaches in government.
“This is a proud moment for our office,” Morales added. “We are dedicated to ensuring that Hoosiers have access to secure, modern, and efficient government services. Our notaries are essential partners in building public trust, and this platform gives them the tools they need to excel.”
The AI-powered LMS is now live and available to all Indiana notaries. By embracing innovation and reducing unnecessary bureaucracy, the Secretary of State’s Office continues to demonstrate a forward-thinking approach to public service. With this modernized platform, Indiana notaries are better prepared to meet the demands of their critical roles, while the state continues to set a standard for how technology can enhance government operations and citizen engagement.
As the Secretary of State’s Office celebrates this recognition, officials note that the initiative is part of a broader strategy to modernize licensing, credentialing, and public service programs across Indiana. By combining technology, accessibility, and efficiency, the office aims to create a government system that works smarter for both employees and residents alike.
The award and the launch of the LMS mark a significant milestone in Indiana’s journey toward a more innovative and citizen-focused government, ensuring that Hoosiers benefit from secure, efficient, and forward-thinking solutions in the years ahead.
